- Type Learning
- Level Foundational
- Time Hours
- Cost Paid
Internet Service
Issued by
Northwood Technical College
This badge will introduce students to industry specifications and practices for understanding broadband internet services. Four primary areas: Transports, Features, Cloud and Smarthome devices.
- Type Learning
- Level Foundational
- Time Hours
- Cost Paid
Earning Criteria
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Related instructional courses provide technical ability and a basic understanding of the broadband industry as well as the overall site development. Students receive related instruction style training that complements the on-the-job learning. This instruction helps refine the technical and academic skills that apply to the job.
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•Explain the evolution of the internet •Compare broadband transports •Analyze broadband installation practices •Outline troubleshooting broadband internet services •Examine National Broadband Plan •Analyze Broadband security •Examine the impact of broadband services on the economy
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Students will complete badge course related instruction at satisfactory level. Student will complete work experience component supervised by mentor or department manager at satisfactory level.
Standards
This badge is part of a customer service badge. The badge is a joint initiative with Northwood Technical College and NTCA, the Rural Broadband Association. Upon completion of four badges related to broadband level one skills, students will receive a Broadband Customer Service Specialist badge.