Working with AI: Essential Skills and Concepts for Staff

Issued by Northern State University

This course is a practical, everyday list of ways AI can help administrative staff work faster, reduce manual effort, and stay organized. These features reflect what is currently possible with the basic version of Copilot that is available to everyone with Microsoft Suite at no cost. Always review and verify AI-generated content before using or sharing it, as AI outputs may contain errors, outdated information, or context-specific inaccuracies.

Type Learning
Level Intermediate
Time Hours
Cost Free

Additional Details

Skills

Earning Criteria

Apply Microsoft Copilot tools to administrative tasks by using AI to draft, summarize, organize, and streamline common workplace activities.
Demonstrate effective AI-assisted productivity strategies by identifying opportunities to reduce manual work, improve organization, and increase efficiency using the basic version of Microsoft Copilot.
Evaluate and verify AI-generated content by reviewing Copilot outputs for accuracy, relevance, currency, and context before using or sharing the information.