Earners of the Negotiation Skills badge successfully completed an intensive 6-week graduate level course taught by Northeastern University faculty. Participants gained the knowledge and skills required to conduct effective negotiations and mediations and practiced the application of those skills in realistic simulations. This is a level 3 badge.
Demonstrated a conceptual understanding of conflict situations in organizational settings.
Assessed the wide range of variables, including gender and cultural influences that affect conflict resolution situations.
Selected appropriate negotiation and mediation techniques for specific conflict resolution scenarios.
Identified and addressed the ethical issues that can emerge during the negotiation process.
Applied negotiation and mediation skills in role-play and simulations.