Negotiation Fundamentals

Issued by Northeastern University

Earners of this Level 3 badge successfully completed an intensive 6-week graduate level course taught by Northeastern University faculty. Participants gained the knowledge and skills required to conduct effective negotiations and mediations and practiced the application of those skills in realistic simulations.

Skills

Building Relationships
Collaboration
Conflict Resolution
Design Thinking
Dispute Resolution
Engaged Facilitation
Ethical Behavior
Goal Setting
Group Dynamics
Mediation
Negotiation Strategies
Outcome Assessment
Situation Analysis

Earning Criteria

Demonstrated a conceptual understanding of conflict situations in organizational settings
Assessed the wide range of variables, including gender and cultural influences that affect conflict resolution situations
Selected appropriate negotiation and mediation techniques for specific conflict resolution scenarios
Identified and addressed the ethical issues that can emerge during the negotiation process
Applied negotiation and mediation skills in role-play and simulations