Fundamentals of Hotel Operations
Issued by
Northeastern State University
Study and research in areas related to hotel catering and hotel management and operations. The course includes interaction with practitioners for a hands-on perspective.
- Type Validation
- Level Foundational
- Time Months
- Cost Paid
Skills
Earning Criteria
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Instructional strategies include: audio visual materials, discussion, computer-based training, practical exercises, lectures.
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SLO 1. Define quality and review its impacts upon the level of service provided by a lodging property.
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SLO 2. Describe the duties of a hotel general manager.
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SLO 3. Calculate how the lodging industry measures success.
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SLO 4. Identify the factors that go into menu planning for catered events.
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SLO 5. Describe major challenges faced by catering departments.
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Badge earners must complete the following course: HTM 3233 - Hotel Operations and Catering.