- Type Learning
- Level Intermediate
- Time Weeks
- Cost Paid
Conflict Management and Problem-Solving
Issued by
Northeastern State University
Badge earners focus on the role of communication in conflict management and dispute resolution. Specific focus on tactical approaches to constructive conflict resolution related to interpersonal relationships, small-group decision-making and problem-solving, intergroup conflict, organizational conflict, and cross-cultural conflict is examined. Badge earners explore conflict management as an applied skill. Badge earners must complete the following course: COMM 3453 Conflict Management.
- Type Learning
- Level Intermediate
- Time Weeks
- Cost Paid
Skills
Earning Criteria
-
Describe different types of conflict in various settings; Identify conflict initiation and conflict resolution; Analyze effective conflict management behaviors; Contrast escalating and de-escalating conflict behaviors.
-
Describe different types of conflict in various settings.
-
Identify conflict initiation and conflict resolution.
-
Analyze effective conflict management behaviors.
-
Contrast escalating and de-escalating conflict behaviors.