NCSE - NICE Certified Support Engineer - CXone Mpower OmniChannel First Line Triage
  • Type Certification
  • Level Intermediate
  • Time Days
  • Cost Paid
Additional Details

NCSE - NICE Certified Support Engineer - CXone Mpower OmniChannel First Line Triage

Issued by NiCE

This badge is issued to any participant that has attended the Instructor Led training for CXone Mpower OmniChannel First Line Triage and has successfully passed the Exam.

  • Type Certification
  • Level Intermediate
  • Time Days
  • Cost Paid
Additional Details

Skills

  • ACD/IVR
  • CCaaS
  • Contact Center Software
  • CXone Mpower
  • CXone Mpower Studio Scripting
  • NICE
  • Support

Earning Criteria

  • This badge is issued to any participant that has attended the Instructor Led training for CXone Mpower OmniChannel First Line Triage and has successfully passed the Exam.