- Type Learning
- Level Intermediate
- Time Days
Business Applications Cloud Launch—Microsoft Customer Experience Platform with Dynamics 365 Customer Engagement (CRM) Apps participant
Congratulations! As a participant of the Customer Experience Platform course in November 2022, you’ve learned how to shape personalized experiences that use unified customer data from different data sources; create customer profiles; enable business users to create static or dynamic segments; and predict customer intent. You’ve strengthened your skills acquiring practical knowledge through a functional consultant challenge experience by using Dynamics 365 customer engagement app capabilities.
- Type Learning
- Level Intermediate
- Time Days
Skills
Earning Criteria
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Participants must attend every day of the live Business Applications Cloud Launch course to receive a badge.
Standards
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You’ve acquired knowledge consisting of skills that are evaluated in exams MB-210, MB-220, MB-230, and MB-260.