KCS within Micro Focus Specialist

Issued by Micro Focus (now OpenText)

KCS within Micro Focus: This exam verifies and validates that you have an understanding of KCS within Micro Focus and what is expected of you as a support engineer

Skills

Expections
KCS
KCS Content Checklist
KCS Style Guide
Processes
Salesforce

Earning Criteria

Pass the exam for the course "KCS300 - Knowledge-Centered Service (KCS) within Micro Focus - Processes and Expectations"