Medallia Product Certification

Issued by Medallia

Earners of the Medallia Product Certification badge have demonstrated the ability to configure the key components of Medallia Experience Cloud. They have the foundational skills to design, build, and maintain the components of surveys, reports, integrations, organization structures, user access, and closed-loop workflows according to best practices. This certification is intended for all professionals working on a Medallia Experience Cloud implementation.

Type Certification
Level Foundational
Time Weeks
Cost Paid

Skills

Auto Importer
Closed-loop Design
Customer Experience Management
Integrations
Managing Technical Debt
Medallia Admin Suite
Medallia Experience Cloud
Reporting Design
SaaS
Survey Build
Survey Design
Testing
User Management

Earning Criteria

Three-week intensive training covering Medallia Experience Cloud core configuration areas. Includes self-paced modules, lab assessments, and an end-to-end system implementation.
Pass the Medallia Product Certification exam which verifies understanding of the functionality within key product areas.