Patient Safety Essentials Certificate - Patient Safety Communication
Issued by
Mars Veterinary Health
Dive into the pivotal role of communication in patient safety, where every Associate's involvement matters. Learn to champion safety, understand the weight of safety events, and master effective team and client communication. Discover evidence-based practices like TeamSTEPPS® to improve patient safety.
- Type Learning
- Level Foundational
- Time Hours
- Cost N/A
Earning Criteria
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Explain the importance of serving as a patient safety advocate in a veterinary environment.
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Identify the profound effects of patient safety events on veterinary healthcare professionals.
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Demonstrate the importance of effective communication strategies in the context of discussing patient safety events, including medical errors and adverse events, with clients in a veterinary environment.
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Indicate potential vulnerability points in communication and implement structured communication strategies to enhance efficiency, promote successful information transfer, delegate responsibilities, and foster collaboration, teamwork, and learning.
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Recognize the key components and benefits of TeamSTEPPS® in improving communication and teamwork among veterinary healthcare professionals.
Standards
If you are licensed in North America, this course is eligible for AAVSB continuing education (CE) credit. To ensure you receive your CE credit, please be sure you have setup your FREE account in AAVSB RACEtrack. Please note that it may take up to 90 days to see recently completed CE in your RACEtrack records.