Issue Based Consulting
Issued by
Kyndryl
Issue Based Consulting (IBC) is a consulting framework that helps Kyndryl consultants to solve complex problems in an efficient and effective way. Completion of this badge demonstrates application of the concepts of issue based consulting with a complex (fictitious, yet realistic) customer situation.
- Type Learning
- Level Intermediate
- Time Days
- Cost Free
Skills
Earning Criteria
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Participated actively in team discussions and contributed to the class exercises, as observed by the instructor and/or coach.
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Presented their team's work in at least one of the exercises.
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With their team, prepared a final report and executive summary that followed a well-organized structure, a clear storyline, contained the critical report elements and engaged the CIO. (The Final Presentation/Executive Summary is the culmination of the class).
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If you want to request a badge based on your previous experience, without taking the classes, you will need to provide one real customer report that demonstrates the use of the IBC technique and obtain a letter from your manager confirming your use of the IBC technique with a real customer.