Certified Knowledge Specialist - KM & User Engagement

Issued by KM Institute

Earners of this badge have knowledge of and practical experiences with Agile, Design Thinking, Knowledge Management, and User Engagement best practices and frameworks. They can guide Agile teams, elicit the feedback required to design effective solutions, and can iteratively craft programs, initiatives, and tools that serve end users.

Type Certification
Level Intermediate
Time Days
Cost Paid

Additional Details

Skills

Agile
Agile Leadership
Agile Management
Agile Modeling
Change Management
Design Thinking
user engagement
User Feedback
User Flows

Earning Criteria

New students to KMI take the "KM Foundation" 10-hour online course (and exam) and then take the 2-day (12 hour) Master Class and exam in KM & User Engagement. Passing both exams earns CKS Certification in KM & User Engagements. Past KMI Grads (CKS or CKM) may bypass the KM Foundation program and only take the KM & User Engagement Master Class and exam.
Pass KM Foundation online exam and KM & User Engagement Master Class online exam (passing grade greater than 70% for each).