- Type Certification
- Level Intermediate
- Time Weeks
- Cost Free
KCS Publisher
Issued by
Kinaxis
To earn the KCS Publisher badge, applicants must demonstrate not only consistent application of all the core KCS fundamentals and mastery of the platforms Kinaxis leverages, however they must have also gone above and beyond to improve the state of shared knowledge for both our clients and the Support organization as a whole. They must have also demonstrated their ability to search, summarize and write a knowledge article that is sufficient to solve a customers problem.Earners of this badge dem
- Type Certification
- Level Intermediate
- Time Weeks
- Cost Free
Skills
Earning Criteria
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Must be a current Kinaxis employee.
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Complete the KCS @ Kinaxis training program. Successfully pass the KCS v6 Fundamentals Certification. Successfully pass the KCS Publisher Certification.
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Maintain a reuse metric between 60–80%.Consistently write articles that score over 80% on the Content Standard Checklist.
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Publish at least ten KCS articles within the past six months. Provide a sample activity report from a two-week period within the past six months that demonstrates: Article creation/ Article modification (if applicable)/Reuse activity/Feedback contributions