Students earning this badge have a high level of training in HelpDesk, customer service, and general IT troubleshooting. To be considered for this badge students will have earned the HelpDesk Faculty Call and Chat Certified badges. Additionaly students will need to have completed badges from HelpDesk electives as well as from outside the HelpDesk to demonstrate the desire to be a well rounded student employee.

• Type Experience
• Level Advanced
• Time Years
• Cost Free