- Type Learning
- Level Advanced
- Time Years
- Cost Free
HelpDesk Faculty Call Certified
Issued by
Kent State University
Students earning this badge have demonstrated a high level of customer service and troubleshooting skills and has spent at least 1 year of time working for the helpdesk. Students that earn this badge have previously earned the "HelpDesk Standard Call Certified," HelpDesk LMS Call Certified" and have completed both Customer Service Training badges.
- Type Learning
- Level Advanced
- Time Years
- Cost Free
Earning Criteria
-
Complete faculty based troubleshooting and customer service skills assessment.