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Desktop Support - Printer Troubleshooting 2

Issued by Kent State University

Advanced configuration and setup of printer functions including workflow scanning, accounting codes, and access codes.

Type Learning
Level Intermediate
Time Weeks

Skills

Earning Criteria

EUSS training presentation on Advance Printer configuration and mentorship session with Lead Student technician or full-time employee.
Demonstrate your ability to log on and set up XSA, a scanning workflow, and explain how you used log files to troubleshoot a printer installation failure. Desktop Support- Printer Troubleshooting 1