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Apple Certified Mac Technician

Issued by Kent State University

Learn Apple’s customer service techniques, safety protocols for computer repair, Mac troubleshooting, how to to take apart & repair individual models of computers/laptops, how to perform diagnostics, and how to order correct parts from Apple.

Type Certification
Level Intermediate
Time Months
Cost Free

Skills

Earning Criteria

Complete all Apple-supplied video modules for training and certification.
Demonstrate troubleshooting knowledge by running diagnostics and determining the proper solution to the issue.
Successfully take apart and reassemble at least 3 practice laptops.