Tosa for Microsoft Outlook Certified User - Productive Level
Issued by
Isograd
Tosa for Microsoft Outlook Certification exam earners have an operative understanding of Outlook and the ability to complete some tasks independently. They use the Navigation Pane, the ribbon tabs, and navigate via the Reading Pane. They can sort and categorize emails, create new Inbox folders, and categorize/filter data. They can configure their calendar, personalize and edit invitations, and manage their contacts.
- Type Certification
- Level Foundational
Skills
- Business Relationship Management (BRM)
- Calendar
- Calendar Management
- Calendar Management Software
- Customer Relationship Management (CRM)
- Data Processing
- Electronic Navigation
- Email Management
- Email Processing
- Emails
- Greeting Guests
- Mailbox
- Mail Sorting
- Message
- Microsoft
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Word
- Organizational Skills
- Outlook
- Personalization
Earning Criteria
-
Earners possess the skills needed to operate effectively in a professional environment.