Customer Service Excellence
Issued by
Informa
The Earner’s of this badge have demonstrated their thorough understanding of the complexities that come when working in a fast paced Customer facing role. They are now exceedingly well equipped to tackle customer complaints, process challenges and building better relationships
- Type Learning
Skills
Earning Criteria
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Attended and participated in the 2 full days of classroom training, led by Tracy Bedwell, with less than 15 minutes of noted absence.
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Successful completion of the course