Infor Managed Services: Release Impact Management - Service Operations Manager (SOM) - Intermediate

Issued by Infor

This digital badge validates the intermediate knowledge required to execute the Release Impact Management (RIM) service delivered by Infor Managed Services (IMS) Service Operation Managers (SOMs). It validates the ability of the SOM to perform monthly impact assessments, facilitate Change Advisory Board (CAB) meetings, and coordinate remediation plans. Available for Infor Employees only.

Type Learning
Level Intermediate

Skills

Release Impact Management Responsibilities
Release Impact Management Service Initiation Tasks
Release Impact Management Service Operation Tasks

Earning Criteria

Required: Complete the Release Impact Management for Service Operations Managers Learning Path courses
Required: Pass the CRED-407-0424 Infor Managed Services: Release Impact Management – SOM – Intermediate Assessment with a score of 80% or higher