Management 4.0 - Human Development Solutions
Issued by
ILM
Management 4.0 is an ILM Recognised programme of learning, created and delivered by Human Development Solutions for managers. The programme aims to develop knowledge and skills by guiding learners through the 5 essential modules of management: Managing Employee Engagement; Coaching and Providing Feedback; Managing Conflict; Managing Performance; Managing Individual and Career Development.
Additional DetailsSkills
Earning Criteria
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Module 1: Managing Employee Engagement Identify employee’s skill, confidence and motivation levels Learn different leadership styles to match different employee needs Drive sense of urgency and manage resistors
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Module 2: Coaching and Providing Feedback Learn what great coaching looks like in practice Determine roles and responsibilities of coach and coachee Learn a coaching model and practice key coaching skills Coach employees to become agile learners
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Module 3: Managing Conflict Identify key causes of disagreements and how these can escalate to conflict Address negative emotions when conflicts arise Communicate to discover common ground Techniques to manage and prevent conflict
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Module 4: Managing Performance State the principles, process and benefits of managing performance Understand performance patterns and drivers of high, medium and under performance Create mutually agree performance objectives
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Module 5: Managing Individual and Career Development Facilitate discussions to structure a mutually agreed and meaningful development plan