LEAD - Leap To Success
Issued by
ILM
(LEAD) is an ILM Recognised programme of learning, created and delivered by (Leap To Success) for (Supervisory Level employees). The programme aims to develop knowledge and skills by incorporating the Core and Leadership competencies, along with Company values in an experiential learning environment that focuses on implementing all the learning requirements.
Additional DetailsSkills
Earning Criteria
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Mastering communication skills and EI Delegates will gain a better understanding of self-management and self-awareness. This, in turn, will give participants better insight and control over their communication, actions, and emotions
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Applying managerial skills, Communicating, and Influencing others Delegates will upskill their communication and influencing skills, along with a better understanding of the new generations and how to lead them towards one common goal.
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Adopting a Customer-Centric Mindset Delegates will recognize the importance of their role in the overall customer journey, and the influence they can have on their subordinates and peers in creating a customer-focused culture.
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Identifying the essential leadership skills of the successful supervisor Delegates will gain an understanding of the effective supervisor’s attitude, essential functions and understand the basics of Situational Leadership that are key for the success of the team.
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Demonstrate coaching techniques to better manage performance Delegates will be implementing effective coaching techniques to help the team progress and grow.