SEED TLS SSR Commercial & Consumer Explorer

Issued by IBM

This badge is issued for individuals working on resolution of client cases and delivering positive outcomes on cases related to Commercial & Consumer. This individual is responsible for engaging resources and solving cases for equipment such as laptops and smartphones, acting under the category of Support as a Service (SaaS). They also comply with local, global, and organizational processes, understand client environment, and identify future training needs to grow their skills and expertise.

Type Validation
Level Foundational
Time Days
Cost Free

Additional Details

Skills

Earning Criteria

Complete the SEED System Services Representatives (SSRs) Commercial & Consumer Explorer Education Roadmap, including assessments.
Obtain feedback from your Coach/Mentor/Buddy or Functional Manager.
The badge earner is recommended to have experience in the respective job role for a minimum of 6 months.
The badge earner must prove that they are constantly developing technical and professional skills as evidenced by a minimum of 20 hours of training and personal development completed in the last 12 months. (Think40)
Apply for this badge