SEED TLS SSR ATM & Banking Professional
Issued by
IBM
This badge is issued for individuals working on positive resolution of ATM & Banking related client cases. This individual is responsible for engaging resources and solving complex incidents for banking equipment, acting under the category of Support as a Service (SaaS) function. They also comply with local and organizational processes, understand the client work environment, and identify future training needs to grow their skills and expertise.
- Type Validation
- Level Intermediate
- Time Days
- Cost Free
Earning Criteria
-
Obtain feedback from your Coach/Mentor/Buddy or Functional Manager.
-
The badge earner is required to have experience in the respective job role for a minimum of 12 months. They must manage multiple complex cases from beginning to end with no supervision.
-
The badge earner must prove that they are constantly developing technical and professional skills as evidenced by a minimum of 40 hours of training and personal development completed in the last 12months. (Think40)