SEED Remote Code Load Professional
Issued by
IBM
The badge is issued for the achievement of sufficient capability and experience with the corresponding product. The badge earner is able to take full ownership of a case from the specified product portfolio and self-sufficiently lead client communication, manage and tailor action plans without the need of supervision.
- Type Validation
- Level Intermediate
- Time Years
- Cost Free
Earning Criteria
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Must be an employee of IBM
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Complete the RCL Professional Assessment.
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Provide proof of the ability to analyze product hardware failures and provide viable action plans; Provide proof of regular contribution to the team knowledge (documentation, procedures, knowledge sharing); Provide proof of understanding of CMVCs and ability to help drive them to resolution; Provide Proof of the ability to analyze DS8K PE Package Data; Provide Proof of understanding and analysis of product specific hardware failures.
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Obtain mentor and first line manager approval.
Standards
The SEED initiative was inspired by feedback from both IBMers and Clients, motivated by our mutual desire to provide service excellence! After extensive research, the idea for the "SME" structure materialized. The right person, with the right competence, at the right time.