Open Source Software - Field Support, Foundation
Issued by
IBM
The badge earner is a Hardware Professional who has acquired and demonstrated Software skills in Open Source Software context. This badge is only available for IBM employees.
- Time Weeks
- Cost Paid
Skills
Earning Criteria
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Must be an employee of IBM
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Complete Tools and Process Training as defined by functional team.
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The badge earner has advanced from the standard of performing with assistance or following a prescribed action plan, to being able to independently perform problem determination and resolution using their skill and available reference materials.
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This skill has been demonstrated successfully on at least three service calls and over a minimum of a 90-day period. > To claim the badge the badge earner must provide Cross/RCMS/Salesforce/RETAIN service call number verified by their manager.