This badge earner is able to create and deploy a virtual agent on a company's website. The earner is familiar with the process of planning and then building a virtual agent. The individual has learned how to create basic and advanced conversational flows that fulfill end users’ requests, leverage out-of-the-box artificial intelligence features, and how to tie into analytic dashboards for monitoring and troubleshooting.

• Type Validation
• Level Intermediate
• Time Hours
• Cost Free