Benchmarking Essentials

Issued by IBM

The badge earner understands the importance of benchmarking and open standards and IBM's work with America Productivity and Quality Centre. They can effectively use IBM's Benchmark Wizard for process assessments, articulate the value of benchmarking and know how to leverage the data from benchmarking KPI and performance reports. They know how to use benchmarking appropriately and in combination with CBV in client engagements and in sales opportunities for bids or building business cases.

Type Validation
Level Foundational
Time Hours
Cost Free

Skills

Earning Criteria

Must be an IBM employee
Complete the Benchmarking Essential Badge course and pass its assessment with a score of 80%
Select a current benchmarking study in an area you are working on or interested in. Using the company report from Client Business Value (CBV), the recent benchmarking study and what you have learned in the course, identify 3 challenges or opportunities that the company is facing that you can illustrate with benchmarking data. Submit your analysis to a SME with your findings and how you could use them as talking points with a client that could potentially lead to new sales opportunities for IBM.
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