HP Workforce Solutions Support Services Trained

Issued by HP University

Earners of the HP Workforce Solutions Support Services Trained badge have successfully completed about 7 hours of training designed to enable predictive device telemetry. They are equipped with the latest tools and knowledge to manage end customers more efficiently. By completing this training, channel partners can significantly enhance their operational efficiency and customer management capabilities, leading to increased uptime by the end users they support.

Type Learning
Level Foundational
Time Hours
Cost Free

Skills

Configuration Services
Lifecycle Services
Personal Systems Services
Sales Training
Selling Techniques
Storytelling
Telemetry

Earning Criteria

The earner has successfully completed approximately 7 hours of training on the value of utilization and implementation of predictive telemetry. This training on service Care Packs is comprised of 3 hours of self-paced, online training and 4 hours of either face-to-face or virtual live training, also encompassing robust storytelling sales training.