Service Design Thinking

Issued by HFI Training

The earner of this badge has attended the course - Service Design Thinking. This course propels a shift in focus to designing for the entire solution delivery system, with the outcome being tactical improvements or the idea for a whole new offering.

Type Validation
Level Intermediate
Cost Paid

Skills

ecosystem modeling
generating tactical & new product ideas
identifying opportunity points
requirements gathering and analysis
Service Design Framework

Earning Criteria

This course prepares you with the understanding and skills to lead and participate in service design innovation programs.