Managing the Tourism and Hospitality Workforce
Issued by
Griffith University
Earners have examined theoretical and practical aspects of managing human resources in the dynamic tourism and hospitality industries. Earners have focused on organisational behaviour as particularly relates to leadership and management practices, concentrating on the study of individuals and groups within the organisation, and the planning and development of human resources.
Additional DetailsSkills
Earning Criteria
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Earner has completed this micro-credential via the Graduate Certificate in Professional Studies pathway or has selected a single course of study from the listed Griffith Professional micro-credentials
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Earners demonstrate knowledge and understanding of contemporary leadership and management practices and styles as applied to a diverse workforce
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Earners demonstrate knowledge and understanding of the specific conceptual elements of HRM, as underpinned by effective and ethical leadership of a tourism and hospitality workforce
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Earners understand the relationship between human resource management and the broader strategic planning functions within an organisation, and critically evaluate the utility of various human resource functions within an organisation
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Earners generate strategies to effectively recruit, develop, and appraise employees within the tourism and hospitality sector
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Earners have successfully completed a quiz on their understanding of contemporary leadership and management practices
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Earners have completed their Industry compendium (Portfolio evidence)
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Earners have successfully completed a final examination