Gainsight Administrator Certification (SFDC)

Issued by Gainsight

Earners of the Gainsight Administrator Certification (SFDC) demonstrated mastery of the concepts and skills required to successfully administer the Gainsight app. They are competent at configuring business rules, journey orchestrator and surveys, user and data mgmt., report building, and C360, Timeline, and Cockpit set up. These candidates are able to administer Gainsight for a variety of business purposes and situations. Note: Gainsight discontinued this certification option in May 2020.

Type Certification
Level Advanced
Time Months
Cost Paid

Additional Details

Skills

Business Analyst
Business Operations
Client Outcomes
Client Success
CS Operations
Customer Experience
Customer Success
Customer Success Enablement
CX Operations
Gainsight Administration
Gainsight Administrator
System Administrator

Earning Criteria

Pass a 60-item multiple choice proctored assessment with 70%+.
Recommended: Acquire at least 4 months of hands-on experience as a Gainsight Administrator.