Customer Success Operations Certificate

Issued by Gainsight

This course contains 13 on-demand elearning modules on topics like Change Management, How CS Ops Contributes to Scale, Digital CS, CS Team Enablement, Optimizing the Tech Stack & Tooling, and more. Resources include frameworks, templates, and best practices that you can immediately apply to your business. Training and certification is ideal for the individual who's new to CS Ops, or looking to level up their skills; as well as organizations who are standing up a new CS Ops function.

Type Certification
Level Foundational
Time Days
Cost Paid

Additional Details

Skills

Change Management
Customer Success
Customer Success Enablement
Customer Success Operations
Data Analysis
Operations
Operations Management
Process Architecture

Earning Criteria

Learners complete 13 digital courses and take a multiple-choice final exam. A passing score of 80% or higher is required to earn the certificate.