2304 – Dealing with resistance in AI

2304 – Dealing with resistance in AI

Issued by GAIn® - The Global AI network

Implementing Artificial Intelligence in business process requires change: often a new way-of-working is required. At the same time AI-projects involve many different areas of expertise, hence stakeholders. Consequently, resistance within AI-projects is omnipresent. We believe that resistance in a project is not a one-time fix, but rather a process that should be taken care-off; continuously.

Skills

Earning Criteria

  • Recognizing resistance and its value - Being aware of function and appearance of resistance. Identifying the underlying motives of the resistance or objections and uncovering all the aspects related.
  • Understanding personal triggers in order to learn how to deal with resistance effectively - Be aware of your personal primary reaction to resistance. Learn how to proactively avoid or cope these triggers in order to make maximum impact in higher pressure situations.
  • Communicating from a deeper conviction with your stakeholders - Be more flexible in handling objections and seeking win-win solutions in line with the larger business goals. Manifesting a strong position as an advisor / partner.
  • Exam