Freshsales Suite Expert Certification

Issued by Freshworks

Earners of this badge demonstrate proficiency in setting up the Freshsales suite. They have an in-depth understanding of setting up and configuring roles and accesses, automating business processes for sales teams, designing marketing campaigns and workflows, and leveraging AI capabilities for Sales Intelligence. The Expert badge is validated based on a set of product activities.

Type Certification
Level Advanced

Additional Details

Skills

AI
Analytics
Chat Campaigns
CRM
Email Campaigns
Marketing Automation
Salesforce Automation
Workflows

Earning Criteria

Passed an evaluation based on understanding and use of Freshsales Suite's range of features.
Able to successfully provide a product-based solution for customer pain points identified from a business use case.