Earning Criteria

• Critical Thinking - This class explores common barriers in making rational decisions for problem solving and steps that lead to a more effective problem solving process. Participants will apply problem solving processes to situations found in the work setting.
• Personality Styles - During this class, participants will complete a self-assessment that will determine their personality style. They will also discuss differences between types and how to work with all different styles.
• Presentation Skills Part I and II - Online module reviewing presentation skills and the process for designing a presentation. Part II is an in-person demonstration of the presentation you created.
• Stress Management - This class discusses ways we can build a healthy response to situations where people, places and things make us feel out of control. We will also discuss ways to decrease the impact of detrimental stress through a practice with relaxation response and develop a stress reduction action plan.
• Time Management - online module - It's not enough that you are busy - but what are you busy doing? Learn to use a priority matrix to analyze how you spend your time. Explore time "wasters" and techniques to manage each.
• Cultural and Religious Sensitivity - online module - This provides the student with the opportunity to reflect on their own personal cultural beliefs and bias and differentiate between stereotyping and making a cultural generalization. Three cultural and three religious character scenarios are presenting, allowing the student to choose cultural and religious sensitive responses.
• First Impressions Matter - online module - This course emphasizes the importance of making a great impression and teaches verbal and non-verbal elements of communication that contribute to doing so.
• Goal Setting - online module - Introduction to the fundamentals of goal-setting; purpose, definition, and elements of a goal; how to set goals and tips on goal achievement.
• Just Culture - Explore how a 'Just Culture' enhances patient safety by creating a learning culture within the organization. A Just Culture is achieved by treating mistakes, at-risk behaviors, and reckless behavior appropriately and fairly, improving systems to prevent mistakes and emphasizing personal responsibility throughout the organization.
• Lean 5S (Sort, Set in order, Shine, Standardize and Sustain) - online module - This key Lean tool, provides you with the knowledge to organize your home or workspace to increase efficiency.
• Learning Styles - online module - This module examines the characteristics and motivation of the adult learner.
• PDCA (Plan-Do-Check-Act) online module - Learn how to use the continuous improvement tool to affect quality.
• Professionalism - online module - Review the rules and guidelines for being professional at work and work-related events. Participants learn