This certificate is for those pursuing a career in the new world of retailing. It covers the multiple channels to serve the customer from the many forms of e-commerce to bricks and mortar. The course provides a framework for analysis of business models of emerging and successful practitioners. It includes the new role of merchandising, omni-channel financial measures, customer behavior analysis, success factors, the role of social media, and the growing use of new technologies.

• Type Certification
• Time Weeks