Customer Service Specialist
Issued by
ETA International
Earners of this badge have demonstrated competency, ability, and knowledge in customer service. The earner has successfully completed the technical examinations and requirements to be universally recognized as a Certified Customer Service Specialist. Only well-trained technicians with ‘people skills’ are able to accomplish this feat.
- Type Certification
- Level Foundational
- Time Years
- Cost Paid
Skills
Earning Criteria
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No previous experience necessary
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Pass examinations in product technology understanding and customer-relations decision-making skills with at least a 75% score.
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Accept the Code of Conduct