- Type Certification
- Level Intermediate
- Time Hours
- Cost Paid
Edchart Certified ITIL Subject Matter Professional
Issued by
Edchart Technologies
The ITIL Subject matter expert certification is designed as an introduction to ITIL enables candidates to look at IT service management through an end-to-end operating model for the creation, delivery and continual improvement of tech-enabled products and services.Those who require a basic understanding of the ITIL framework. Those who want to understand how ITIL can be used to enhance IT service management. IT professionals or others working within an organization that has adopted ITIL.
- Type Certification
- Level Intermediate
- Time Hours
- Cost Paid
Skills
Standards
A holistic approach to the facilitation of co-creation of value with customers and other stakeholders in the form of products and services The guiding principles of ITIL The four dimensions of Service Management Key concepts from Lean, Agile, DevOps, and why these are important to deliver business value