The earner understands emotional intelligence principles and how to apply them in the workplace to build good relationships. The earner knows the importance of making first impressions, how to connect quickly with people, the power of concise clear messaging and how to eliminate redundant and diminishing language in their own communication. The earner practised and demonstrated all of these skills in the workshop and can confidently communicate within an organisation.

• Type Learning
• Level Foundational
• Time Hours
• Cost Free