Docusign Customer Success Planning Expert

Docusign Customer Success Planning Expert

Issued by Docusign

Success Planning for Growth is a program for Docusign Customer Success Managers (CSMs) to develop their understanding of customer business objectives and address them through impactful conversations. This program ensures CSMs can advise their customers on how to maximize value from their DocuSign investment. CSMs that earn this badge are high performing, highly skilled professionals who enable, support and expand customer use cases. This badge is available for internal CSMs who are P4 and above.

Skills

Earning Criteria

  • Success Planning For Growth self-paced modules and knowledge checks within Docusign University.
  • Successfully demonstrate how you have applied your Success Planning skills by completing the following: Select one customer of your choice and Present to a panel of experts how you have led your customer from Value Creation through to Value Messaging with clear examples.
  • This credential is available only to Docusign Customer Success Managers who are P4 and above.