Customer Service Essentials
Issued by
Dale Carnegie & Associates
The earner of this badge uses every client interaction as an opportunity to deepen brand loyalty and improve customer relationships. Possessing a positive attitude for service, the earner is able to transform complaints into opportunities and generally manage the customer experience.
- Type Learning
- Cost Paid
Skills
- Communication
- Conflict Resolution Skills
- Customer Experience
- Interpersonal Skills
- Professionalism Skills
- Results-Oriented