Cyara Certified Expert (ResolveAX)
Issued by
Cyara
Earners of the Cyara Certified Expert (ResolveAX) certification have successfully demonstrated they can successfully utilize the real-time environment, voice quality and agent connectivity monitoring features of ResolveAX, enabling fast troubleshooting and root-cause analysis of issues experienced by cloud Contact Center agents.
Skills
Earning Criteria
-
Successfully completed Cyara ResolveAX training
-
Successfully completed Cyara ResolveAX quiz assessment