Cyara Certified Expert (Outbound Testing)
Issued by
Cyara
Earners of the Cyara Certified Expert (Outbound Testing) certification have developed the skills required to perform Outbound Testing within the contact center environment. They are proficient in setting up all Cyara outbound test case scenarios. They can also create and execute outbound voice campaigns to interact with contact center dialer platforms, as well as being able to analyse Outbound reports from the Cyara platform.
Earning Criteria
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Successfully completed Cyara Outbound Testing Training
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Successfully completed Cyara Outbound Testing Certification Assessment