The earner has developed skills to communicate confidently with their teams during times of change, to maximise their team’s support and action. They have demonstrated a clear understanding of the difference between operational communication and change communication. They have demonstrated techniques relating to the gathering of necessary information, evaluation of what to communicate, how best to deliver a message, interact, overcome objections, and how to draw strength from their network.

• Type Learning
• Level Foundational
• Time Days
• Cost Paid