Level 3 Award in Business Processes (9628-10)
Issued by
City & Guilds
This qualification covers business processes, information security requirements and the services to support IT operations. Developed in collaboration with employers, sector experts and training providers using the Infrastructure Technician Standard as the baseline. Ofqual Qualification Number: 603/0623/3
Skills
Earning Criteria
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This person understands business processes and their fundamental elements that apply to IT functions within an organisation, including information security requirements that underpin IT operations within an organisation and describe common information security requirements that underpin IT operations.
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This person understands the fundamentals of IT service requirements of organisations, including systems, platforms and service management skills They can describe the nature and importance of IT systems and platforms required by an organisation to operate and identify the service management skills required for delivery of IT services.