Office Administration Certificate Program (OACP) - Level 1

Issued by Continuing Education, Chinook Learning Services, Calgary Board of Education

Upon completion of OACP – Level 1, earners know essential communication and customer service strategies, information management techniques, and introductory computer application skills. Earners are prepared to work successfully as an entry-level Receptionist or Office Assistant at the Calgary Board of Education or another office environment.

Type Learning
Level Foundational
Time Hours
Cost Paid

Additional Details

Skills

Communication skills
Computer Literacy
Customer Service
File Management
Interpersonal
Organizational Skills
Prioritization
Records Management
Task Management
Telephone Skills

Earning Criteria

All courses (in-person and online) are evaluated by assignment or assessment. Computer Training (60% - Pass; 90% - Exceptional Pass), Interpersonal Skills (60% - Pass; 90% - Exceptional Pass), and Writing and Workplace Skills (60% - Pass; 90% - Exceptional Pass).