Certified ISO/IEC 20000 Foundation

Issued by CertiProf

Holders of this certification have demonstrated an understanding of the fundamental requirements for an SMS and the need to maintain continuous process improvement. They have validated their knowledge of the importance of auditing processes and identified the requirements of ISO/IEC 20000.

Type Certification
Cost Paid

Additional Details

Skills

Compliance
Continual Improvement
ISO 20000
IT Management
Service Management

Earning Criteria

Badge holders have passed a multiple choice exam, scoring a minimum of 24 out of 40 (60%). The exam is a closed-book exam lasting 60 minutes.

Standards

ANSI

Part of a distinguished group of companies, organizations, government entities, consumer groups, educational institutions, and other public and private sector innovators who are harnessing the power of standards to position themselves for long-term success.