Call Center Success
Issued by
Center for Financial Training
Our Call Center Success Course is here to equip you with the essential skills needed to triumph in the dynamic role of a Customer Service Representative (CSR). Get ready to become a top-notch CSR, mastering the art of handling calls with professionalism and effectiveness. Learn how to keep a positive attitude, even in the most trying situations. Create a self-improvement plan for better service.
- Type Learning
- Level Foundational
- Time Weeks
Skills
Earning Criteria
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Course assessment consists of completing activities, and a final overall quiz.