UXU™ User Experience Certified Ambassador (UXCA)
Issued by
Brightest
A holder of this badge will be able to understand the critical role that user experience (UX) has in the creation of (user-centered) software, as well as the aspects of UX and its relation to customer experience (CX). They know how to plan, conduct, and analyze usability tests in all stages of software development to achieve critical insights and valuable feedback. Holders can also apply different test techniques to identify bottlenecks and find opportunities to (continuously) improve software.
- Type Experience
- Level Foundational
Skills
- Accessibility
- Archetypes
- Customer Experience (CX)
- Customer Service
- Defining Object and Scope
- Design Influences on Usability
- Formative Research
- Heuristics
- ISO Standards for UX
- Low and High-Fidelity Prototypes
- Observations and Usability Findings
- Risk-Based Thinking
- Risks in UX
- Software Development
- Subjective vs. Objective Insights
- Summative Research
- Usability
- Usability and Accessibility
- Usability Approaches
- Usability Report Creation
- Usability Reviews
- Usability Testing
- Usability Testing Types
- Usability Test Roles
- User Experience (UX)
- User Personas
- WCAG
Earning Criteria
Standards
Brightest's processes are aligned to the global standard ISO/IEC 17024: 2012.